Home World Microsoft is investigating the Teams and Outlook crash as users report issues

Microsoft is investigating the Teams and Outlook crash as users report issues

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The Microsoft logo is seen at the Microsoft Store in New York.

Mike Seagar | Reuters

Microsoft said it was investigating issues with several of its products, including Teams and Outlook.

The American technology giant said that users may not have access to several Microsoft 365 services.

“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” the company said.

Downdetector, a service that lets people report problems and crashes with websites and apps, saw a spike in users reporting problems with Microsoft products, including Outlook, Teams and the company’s cloud product Azure, around 3 a.m. ET time

Microsoft said that around 7:05 UTC — 2:05 ET — customers may “experience network connectivity issues manifesting as network latency and/or timeouts when trying to connect to Azure resources in multiple regions, as well as other Microsoft services. “

The company said it is investigating and will “share updates as soon as it becomes known.”

Microsoft’s crash happened hours after it reported earnings that were higher than expected for the October-December quarter. But the company saw declining revenue from its cloud computing products, including Azure, and gave up dark leadership for the current quarter.

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